Welcome to Seashine Care (https://seashinecare.com.au). By accessing or using our website and services, you agree to be bound by these Terms and Conditions. Please read them carefully to understand your rights and obligations when using our services.

1. Acceptance of Terms

By accessing our website or engaging with our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.

2. Our Services

Seashine Care provides support services to NDIS participants, aiming to improve independence, comfort, and well-being. All services provided are tailored to meet individual needs and are delivered in line with NDIS Quality and Safeguards Commission standards.

3. Eligibility

To access Seashine Care’s services, you must:

• Be an NDIS participant or authorised representative
• Provide accurate and up-to-date information required to tailor our services to your needs
• Agree to our Privacy Policy and consent to necessary data collection

4. User Responsibilities

Users agree to:

• Use our services solely for lawful purposes and in accordance with these Terms
• Provide accurate and complete information during the engagement with Seashine Care
• Notify us of any changes to personal or health information that may affect service delivery

5. Fees and Payments

Fees for our services are outlined in your NDIS plan and agreed upon before service delivery. Any additional charges for services outside of your plan will be communicated in advance. Invoices and payment terms will be provided according to NDIS guidelines.

6. Service Modifications and Cancellations

Seashine Care reserves the right to adjust or modify services based on availability, staffing, and regulatory requirements. For cancellations:

• Clients must provide [notice period] notice for cancellations of scheduled services.
• Last-minute cancellations or missed appointments may incur fees as per the NDIS cancellation policy.

7. Limitation of Liability

Seashine Care strives to provide high-quality support services, but we do not warrant that our services will be uninterrupted or error-free. To the maximum extent permitted by law, Seashine Care is not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our services or website.

8. Intellectual Property

All content on our website, including text, images, logos, and other materials, is owned by Seashine Care or licensed to us. You are not permitted to reproduce, distribute, or modify any content without our express written consent.

9. Privacy and Confidentiality

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and NDIS guidelines.

10. Termination of Services

Seashine Care reserves the right to suspend or terminate services if a participant or their representative breaches these Terms, engages in unlawful conduct, or fails to comply with NDIS policies. Termination will be conducted in line with the NDIS Code of Conduct and reasonable notice.

11. Third-Party Links

Our website may contain links to third-party sites. Seashine Care is not responsible for the content, privacy practices, or terms of these third-party websites. Accessing these links is at your own discretion and risk.

12. Amendments to Terms

Seashine Care may amend these Terms and Conditions at any time. Updates will be posted on our website, and the “Last Updated” date will be revised accordingly. Continued use of our services or website after amendments signifies acceptance of the new Terms.

13. Contact Us

For questions or concerns about these Terms and Conditions, please contact us:

Email: [info@seashinecare.com.au]
Phone: [1300 049 236]
Address: [56 Manila Rd, Lethbridge Park, NSW 2770]

By using Seashine Care’s website and services, you acknowledge and agree to these Terms and Conditions. Thank you for choosing Seashine Care as your trusted NDIS provider.